Below is a list of facts and terms related to the online training program. Click on the title of the fact or term to expand the item for more information.
Availability of the Online Leadership Academy
The online courses on the Virtual Campus have been developed as a comprehensive steward training program for stewards of Local 1000. The program is available to all Local 1000 stewards and applicants of the steward certification program, LAPS. If you are a steward and would like to take training online to fulfill yearly AST requirements, simply fill out a registration form. If you are not yet a steward and would like to become one, find out more information here. Login credentials for the online Virtual Campus are sent out at the beginning of the each month for all applicants from the previous month.
Sign Up Process
All current Local 1000 stewards can sign up for an account with
the Online Leadership Academy. If you are not currently a steward
and would like more information about becoming one, click
here to find out more about
To receive an account—simply fill out the registration form. Login credentials will be sent at the beginning of the following month.
Technology Requirements for the Online Courses
The online courses on the Virtual Campus require certain minimum
technology. The hardware needed is a computer and an internet
connection*. The software is a 64-bit web browser (Internet
Explorer, Firefox and Safari are all 64-bit browsers) and a
current installation of the following plugins: Java, Adobe Flash
player, Adobe Acrobat reader. Most current computers will have a
version of these installed already. It is likely that updating
these software pieces will improve performance of the
If you are having problems with the online Virtual Campus getting stuck on a loading screen or any of the courses getting stuck loading, try updating the following:
If you have updated these components and the courses are still
having issues loading, contact our learning platform provider
Skillsoft. As part of our contract with them, they provide
customer support and help test browser and other technology
issues. They also have access to more advanced diagnosis tools
than at Local 1000 and can provide more accurate solutions to
SKILLSOFT Customer Support: 866-754-5435 | Online
*A slow internet connection will make the courses load slowly, but will still work to play the content.
Advanced Steward Training Requirements
The Online Leadership Academy has been developed for two major
purposes. To supplement the learning process for incoming
stewards to get the training required to have a basic
understanding of the duties required as a member leader of Local
1000. And also to provide current stewards with the ability to
take ongoing training from anywhere at anytime.
The current Local 1000 Policy File states that all current stewards must take at least one Advanced Steward Training (AST) course per year to maintain their steward status. This requirement can be met with any classroom or any online course, whatever the steward would prefer. There are five learning tracks on the Virtual Campus of the Leadership Academy. Any one course from any learning track is equivalent to one classroom course.
Local 1000 fosters the continued growth and development of an
effective representation program with the emphasis on qualified
stewards, to advocate for the members and fee-payers of SEIU
Local 1000 in relevant arenas.
Steward Duties and Responsibilities include:
Act as an agent of the union representing and advocating for all Local 1000 represented employees.
Recruiting employees to union membership, engaging them in union activities, encouraging and developing their skills and leadership.
Creating and maintaining positive relationships among members, stewards and union staff through effective listening, communication and action.
Gathering data, maintaining records and reporting to the union as required for contract negotiations, grievances, legislation or other union purposes.
Advanced Steward Training (AST)
Advanced Steward Trainings are provided in both classroom and online formats. Either format counts towards the yearly continuing certification requirements for stewards. A schedule of classroom trainings can be found on the Local 1000 calendar [link]. For more information about any classroom training or to RSVP for a training, call the Member Resource Center: 866-471-SEIU(7348)
The Leadership Apprentice Program for Stewards (LAPS) is a comprehensive program designed to give new stewards the tools to succeed as member leaders of Local 1000. To become a steward of Local 1000, members must apply for entry to the LAPS program. Upon completion of the program graduates will become stewards. For more information about the LAPS program click here.
SEIU Local 1000 partners with a software company, Skillsoft to provide an online Learning Management System (LMS). This LMS hosts all the Online Leadership Academy courses and tracks user progress throughout the courses. This includes items such as: Exam scores, number of attempts, completion status, the point in the course last viewed, etc.
With an active account, users can view their status of these items to track their progress through the learning tracks. You can login to the Virtual Campus with an active account.
The Online Leadership Academy maintains steward training content in five learning tracks. A learning track is an area of focus for the various duties and responsibilities of stewards. The five learning tracks are: Representation, Governance, Organizing, Bargaining and Politics & Legislation. You can find more information about each individual learning track in the course catalog.
SEIU Local 1000 partners with a software company, Skillsoft to
provide an online Learning Management System (LMS). Skillsoft
hosts all the Online Leadership Academy courses and tracks user
progress throughout the courses. This includes items such as:
Exam scores, number of attempts, completion status, the point in
the course last viewed, etc.
Our contract with Skillsoft also provides customer support to users of the online system. If you are having technical issues, contact Skillsoft and they can help you with items such as: resetting your password, system or course loading issues, testing the compatibility of your web browser, and more.
Skillsoft Customer Support: 866-754-5435
“My Plan” is a section of the Virtual Campus. After logging in to the Virtual Campus here [link], you can access the My Plan tab by clicking the top purple tab on the left. This section will show you a listing of different items depending on your role as a user. If you are a LAPS applicant, you will see a LAPS folder and will need to complete all the courses listed within that folder to finish the online training portion of the LAPS requirements. If you are a current steward, the five learning tracks will be listed and any course one course will satisfy your AST requirement for the year. Local 1000 highly encourages stewards to take other courses to help you become a more effective steward.
“My Progress” is a section of the Virtual Campus. After logging in to the Virtual Campus, you can access the My Plan tab by clicking the middle purple tab on the left. This section will show you a listing of progress through any courses accessed as well as courses that have been completed. The Virtual Campus tracks all the scores of any exam taken. Courses that appear in the separate areas of the My Progress area show users whether they are in the middle of a course or have finished and passed the exam. It is important to note that these sections are filtered by date. There is a drop down box to change the date range. For example, if checking to see if AST requirements have been completed, change the drop down to show courses you’ve completed within the current calendar year.
Certificate of Completion
A web browser is an application that reads web pages and other
content. Typical web browsers include: Microsoft Internet
Explorer, Mozilla Firefox and Google Chrome. Web content changes
at a very rapid pace. Updating your web browser to a current
version may fix issues with content not loading as expected.
You can update your web browser of choice here: Internet Explorer | Firefox
The Online Leadership Academy content runs best on these two web browsers.
There are many terms used for this type of software, on this site they will be referred to as plugins. These are small extra software components that help read or access specialized content such as that available on the Online Leadership Academy. If you are having any technical difficulties loading the Virtual Campus—or the courses within—your first step should be to update your web browser and these plugins: Java, Adobe Flash, Adobe Acrobat