Union Connect Tutorials
Union Connect is a powerful tool designed to help SEIU Local 1000 leaders, stewards, and staff connect with members, track engagement, and take meaningful action. Whether you’re welcoming new hires, reaching out to non-members, or planning events, Union Connect puts everything you need at your fingertips. This video library is here to guide you through the platform—one feature at a time—so you can make the most of every conversation, campaign, and connection.
Tutorials
Logging In & Two-Factor Authentication
Before you can begin using the powerful features in Union Connect, you’ll first need to log in securely. This tutorial will walk you through the login process step-by-step, including how to complete two-factor authentication (2FA) to protect your account. Whether you’re logging in for the first time or returning after a break, this video ensures you’ll get access quickly and safely—so you can focus on engaging with members and doing the work that matters.
Disclaimer:
The features and screens shown in this tutorial reflect full access permissions. Depending on your role in Union Connect, some options, tabs, or data fields may not be visible to you. If you have questions about your access level or believe you need additional permissions, please contact your DLC leadership or Union Connect support team.
Search Individual: Quickly Find the Person You’re Looking For
When you need to locate a specific state employee—whether to check their membership status, contact details, or worksite—the Search Individual feature is your go-to tool. In this tutorial, we’ll show you how to run a targeted search using name, Member ID, or cell phone number, and how to take action directly from the results. It’s a simple, fast way to connect with the right person and keep your outreach moving.
Disclaimer:
The features and screens shown in this tutorial reflect full access permissions. Depending on your role in Union Connect, some options, tabs, or data fields may not be visible to you. If you have questions about your access level or believe you need additional permissions, please contact your DLC leadership or Union Connect support team.
Advanced Search: Find and Filter Groups for Targeted Outreach
The Advanced Search tool in Union Connect lets you go beyond individual lookups and find groups of employees based on specific criteria like department, membership status, or COPE participation. In this tutorial, we’ll walk you through how to apply filters, interpret your results, and use the built-in tools for outreach. Whether you’re planning a campaign, organizing a new hire welcome, or identifying potential stewards, Advanced Search gives you the precision and flexibility to get it done efficiently.
My Saved Queries: Save Time with Repeatable Searches
If you find yourself running the same Advanced Search over and over—whether it’s for new hires, COPE outreach, or member follow-up—the My Saved Queries feature is here to help. In this tutorial, we’ll show you how to access, run, rename, and delete saved searches, so you can streamline your workflow and stay focused on making connections. It’s all about saving time and keeping your outreach consistent.
Disclaimer:
The features and screens shown in this tutorial reflect full access permissions. Depending on your role in Union Connect, some options, tabs, or data fields may not be visible to you. If you have questions about your access level or believe you need additional permissions, please contact your DLC leadership or Union Connect support team.
Employee Details & Conversation Screen: Your Hub for One-on-One Outreach
Once you’ve found a state employee through search, the Conversation screen is where meaningful engagement begins. This tutorial will guide you through the key features of this powerful workspace—where you can assess member interest, send personalized messages, update contact info, and track your interactions over time. Whether you’re recruiting a new member or checking in with a steward, this screen puts the tools for impactful conversations at your fingertips.
Disclaimer:
The features and screens shown in this tutorial reflect full access permissions. Depending on your role in Union Connect, some options, tabs, or data fields may not be visible to you. If you have questions about your access level or believe you need additional permissions, please contact your DLC leadership or Union Connect support team.
Dashboard Walkthrough: Understanding Your Membership Metrics
The Union Connect Dashboard gives you a high-level view of how your DLC is performing—from new member growth to COPE sign-ups and overall membership trends. In this tutorial, we’ll walk you through each section of the dashboard, explain what the metrics mean, and show you how to navigate to more detailed reports. Whether you’re tracking progress, identifying outreach opportunities, or reporting back to your team, the dashboard is your go-to snapshot of union strength in real time.
Contacts: Quickly Connect with the Right People
The Contacts feature in Union Connect makes it easy to find and reach out to the leaders and support teams in your DLC—whether that’s E-Board members, Stewards, or assigned Staff. In this tutorial, we’ll walk you through how to access each group, sort contact information, and use the built-in tools to email, call, or text directly from the screen. It’s a fast, efficient way to strengthen communication and collaboration across your union network.
Disclaimer:
The features and screens shown in this tutorial reflect full access permissions. Depending on your role in Union Connect, some options, tabs, or data fields may not be visible to you. If you have questions about your access level or believe you need additional permissions, please contact your DLC leadership or Union Connect support team.
Worksites: Visualize and Prioritize Outreach by Location
The Worksites screen in Union Connect gives you a location-based view of union engagement across your DLC. In this tutorial, we’ll walk you through how to read key metrics—like membership percentage, steward coverage, and new hire counts—at each worksite. You’ll also learn how to use visual cues, sorting tools, and action buttons to identify priority locations and take immediate action. It’s a powerful way to focus your organizing efforts where they’re needed most.
My Toolkit: Your Personalized Union Organizer Dashboard
The My Toolkit section of Union Connect brings together all your most important tools and shortcuts in one easy-to-access space. From saved searches to recent contacts and quick action buttons, this screen is designed to help you stay organized and act quickly. In this tutorial, we’ll show you how to navigate your toolkit, customize your workflow, and make the most of the features available to support your organizing efforts.
Feedback: Help Us Improve Union Connect
Your experience matters. The Feedback feature in Union Connect gives you a direct line to share what’s working, what’s not, and what you’d like to see in future updates. In this tutorial, we’ll show you how to submit feedback quickly and effectively, so our development team can continue building tools that support your organizing work. Whether it’s a bug, a suggestion, or a new idea—your input helps shape the future of Union Connect.