Making progress toward a solution at EDD
11:21 AM - March 26, 2014
Local 1000 Vice President for Bargaining Margarita Maldonado was
at the Capitol on March 11 to testify in support of the Brown
administration’s plan to address unacceptable backlogs for
unemployment benefits at California’s Employment Development
Department (EDD).
Local 1000 members have seen firsthand the tragic impact that
failures stemming from a troubled computer system upgrade have
had on out-of-work Californians; members have pressed EDD and the
legislature to come to the aid of the millions who rely on their
services.
“California needs to deliver for the families and communities
that rely on our members on the front lines of public service,”
Maldonado told the Assembly Budget Subcommittee. “We applaud the
state for committing to working toward a solution.”
EDD has already begun to move forward with the governor’s plan to
hire 280 new customer service employees immediately, retain
hundreds of additional interim staff and continue authorizing
overtime pay. The February 7 directive from the governor’s office
also included implementing improvements to EDD’s phone system and
failed computer system upgrade.
he Assembly Budget Subcommittee hearing was convened to begin the
discussion on the necessary funding and legislative oversight on
improvements to EDD’s performance. Final legislative approval of
the administration’s plan is likely to occur after the release of
the governor’s May budget revise.
“We firmly believe that the administration of the Unemployment
Insurance Program will not be fixed unless the department makes
the appropriate investment in its most important resource: the
front line staff who provide this vital service. ” said
Maldonado. “We look forward to working with the secretary, the
department and legislature and being partners in the
solution.”